Receiving money from Iran in the UK

How receiving money works

1. 1. Create your account and complete identity checks

   Before an order starts, we check your account and your identity documents. We may also need to identify other people involved in the transfer, such as the sender.

2. 2. Send your supporting documents

   We ask for documented, verifiable evidence for each transaction, to show where the money comes from and why it is being sent. The documents we need depend on your circumstances and our risk assessment.

3. 3. Compliance and risk review

   Our compliance team reviews your documents and the transfer before it can go ahead. We may ask for more information, and we cannot accept a transfer that does not meet our requirements.

4. 4. Approval for your transaction

   Once your documents are approved, we confirm the approved amount and the sender and accounts that can be used. The approval applies only to that transaction; if anything changes, we review it again.

5. 5. Payment instructions

   Payment instructions are provided only after compliance approval, and payments must follow them and the conditions of the approval.

6. 6. Receipt checks and confirmation of receipt

   After payment, our team checks and reconciles the receipts and transaction documents. After approval, the order status changes to 'Receipt confirmed', online tracking is activated and documents are stored in your customer panel.

7. 7. Settlement in pounds in the UK

   After the final checks, the pounds are paid into your UK bank account and the order is completed. You receive an official invoice.

Documents we may ask for

The documents we ask for depend on your circumstances and our risk assessment. They may include:

Source of funds

• Sender's bank statement
• Official contract for the sale of property or any verifiable asset, such as company profits
• Financial documents with a reference number

Source of wealth

• Inheritance documents
• Title deeds
• Employment or business documents

Sender identity

• A valid identity document for the sender

Relationship between sender and recipient

• Family documents or related official documents

Purpose of the transfer

• Family gift
• Financial support
• Other documented, lawful purposes

Informal documents, handwritten contracts and documents that cannot be verified are not accepted.

Important points

Only official documents are accepted. All documents must:

• be official
• be verifiable
• have a valid reference number

Every request is checked against UK sanctions requirements, including checks on you, the sender, the banks involved and the payment. We cannot accept a transfer that would breach UK sanctions.

Online order tracking

You can see the status of your order at any time.

• See your order status as it changes
• Download receipts and documents
• Access protected by identity verification
• See the full history of your order
• Follow your transfer step by step